Refund policy

Refund & Return Policy

All sales are final.
Because each item is made to order, we do not accept returns, exchanges, or cancellations once an order has been placed. Please double-check sizes, colors, and product details before completing your purchase.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and a photo of the issue. We will work with our print partner to replace the item at no additional cost to you.

Order Issues

We are not responsible for orders with incorrect shipping addresses or items ordered in the wrong size, style, or color. Please make sure your order details are correct before checkout.

Contact

For any concerns about your order, reach out to us at management@jaraward.com and we’ll be happy to help resolve the issue.

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